The objective of this UX case study is to comprehensively analyze the user experience of the delivery app "Dunzo." Through an in-depth examination of the app's interface, user interactions, and overall journey, this case study aims to identify strengths, weaknesses, and opportunities for improvement. The focus will be on enhancing user satisfaction, streamlining the delivery process, and optimizing the app's usability. The case study will delve into user personas, user flows, wireframes, and prototype evaluations to provide valuable insights and actionable recommendations for refining the UX design of the Dunzo delivery app.
figma prototype link: https://www.figma.com/file/cW7SXct0AmBEfURYZt460T/Dunzo-prototyping?type=design&node-id=0%3A1&mode=design&t=9Xi2Nu27v2ceB6dP-1
wireframes link: https://www.figma.com/file/Qa5sIH0V2ol8aoIZxwNKnJ/dunzo-wireframes?type=design&node-id=0%3A1&mode=design&t=h1eOj009XDy4ONeI-1
The project is still in progress...
Stay connected to see the end result!
